“TBO” refers to Team Back Office and its affiliated entities.
“Materials” means any information and/or software available via the Site.
“Intellectual Property” refers to patents, trademarks, copyrights, trade secrets, and all other intellectual property rights associated with tbo's products and services.
“Products” include all cloud hosting solutions, Frappe applications, and related services offered by tbo.
“Services” means all professional cloud computing, security, support and hosting solutions provided by tbo.
“Site” refers to tbo’s official website and all content included within it.
By accessing and using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our site, products, or services.
The Materials on this Site are provided for informational and non-commercial purposes only.
You may view, download, or print one copy of the information found on the Site for personal use.
You may not modify, distribute, or reproduce any content without prior written permission from tbo.
Users must provide accurate information when signing up. Users are responsible for maintaining the confidentiality of their login credentials.
Users must not engage in any activity that disrupts or interferes with our services.
Unauthorized data scraping, mining, or automated access to our Site is strictly prohibited.
tbo follows a computer-based pricing model, where users only pay for what they use.
Payments must be made per the agreed plan and billing cycle. Failure to make timely payments may result in service suspension or termination.
We implement enterprise-grade security, including encryption and DDoS protection.
Users are responsible for ensuring their data complies with relevant regulations. We do not access, modify, or disclose user data unless required by law.
tbo strives to provide uninterrupted cloud services with minimal downtime.
24/7 expert support is available via designated communication channels.
Users will be notified in advance of any scheduled maintenance.
tbo reserves the right to suspend or terminate services if a user violates these terms.
Users may cancel their subscription at any time, subject to applicable refund policies.
Any outstanding payments must be settled before account termination.
Our cloud services are provided "as is" without warranties of any kind.
tbo is not responsible for any loss or damages resulting from service interruptions, data loss, or security breaches. Users agree to use our services at their own risk.
These Terms and Conditions are governed by and construed in accordance with the laws of the applicable jurisdiction where tbo operates.
tbo reserves the right to update or modify these Terms at any time.
Users will be notified of significant changes via email or website announcements.
Continued use of our services after modifications implies acceptance of the new terms.
You agree to make all payments on time as per the invoices generated for the services provided by tbo 365. Failure to do so may result in suspension or termination of your account or services. tbo 365 reserves the right to take necessary actions in case of non-payment, as permitted by these terms or applicable laws.
Customers must provide valid and updated payment details, including credit card information or any other approved payment method. By using our services, you authorize tbo 365 to charge your selected payment method for all due amounts.
Customers may purchase prepaid credits to pay for services. These credits remain valid for two (2) years from the date of purchase and are non-refundable after expiration. Any credit transfers between services, if permitted, can only be used within the customer’s own account and are non-transferable to third parties.
Promotional pricing applies only to the first billing cycle unless otherwise specified. Subsequent billing cycles will be charged at standard rates. Usage-based billing is invoiced regularly, and customers must clear invoices within ten (10) days of issuance. tbo 365 may adjust service pricing with at least 30 days' notice to customers.
Accounts with overdue payments exceeding ten (10) days may face service suspension. Customers will receive a minimum three-day notice before suspension (excluding declined credit card payments). Reactivation of suspended or terminated accounts is subject to applicable reactivation charges as determined by tbo 365.
Refunds, if applicable, will be processed to the original payment method. tbo 365 may decline refunds to other accounts. Initiating a chargeback without following our procedures may lead to account suspension, service termination and legal action.
In the unlikely event that you are not completely satisfied with our Software, tbo365cloud is, subject to the terms of this clause, happy to provide you with a full refund for the cost of your licence. To claim a refund under this money back guarantee you must submit a cancellation request from tbo365cloud members area within 30 days of the original purchase date stating why the Software was not to your satisfaction.
The Money Back Guarantee applies to new clients only and applies to license & addon related charges only. Services that have commenced or completed or are provided by third parties are not eligible for refund. A new client is determined by both the registered client information and the domain that the tbo365cloud license is installed on, thus if there is a record of tbo365cloud having been used in the past by either the same company or person or on the same domain, then you will not be eligible for refund under tbo365cloud Money Back Guarantee.
If tbo365cloud offer products and services that are provided by third parties, those products and/or services will be subject to the policies of the third party provider regardless of whether those products and/or services appear to be provided by us.
Subscriptions may be cancelled by either party under the terms outlined in the agreement.
Customers are responsible for all applicable taxes, duties, and payment processing fees related to service usage. International customers required to withhold taxes must notify tbo 365 in advance and ensure the company receives the full invoiced amount.
tbo 365 reserves the right to refuse or withdraw services at its discretion. Payments made before service refusal will be refunded in accordance with the refund policy.
tbo 365 may impose transaction limits without prior notice.
tbo365 Marketplace App is an open-source project, developed with the aim to support collaboration, transparency, and community-driven development.
This software is licensed under the MIT License, allowing users to freely use, modify, distribute, and contribute, both for commercial and non-commercial purposes.
We welcome contributions and encourage developers to submit issues, ideas, and improvements.